Healthy Living Pharmacy

From concept to delivery...

Learn about Healthy Living Pharmacy from the specialists who have been there since the beginning.


The Healthy Living Pharmacy (HLP) concept was initially developed in Portsmouth in 2009 and thereafter successfully developed through a national pathfinder initiative into what we have today.


At the very centre of HLP is the use of the skills, enthusiasm and commitment of the whole pharmacy team ensuring that service delivery benefits from strength in depth and makes every contact count.


HLP’s roots were in change management and organisational development – supporting pharmacy to deliver a consistent and high quality health and wellbeing service alongside the provision of our core medicine supply and support services.


Public Health England have published national Quality Criteria and Assessment of Compliance process and HLP is now embedded as part of the community pharmacy contractual framework in England within a new Quality Payment scheme. You can read our quick guide to the Quality Payment scheme here. We have created a simple guide which helps you understand how Pharmacy Complete can support you to become an accredited HLP with all the benefits associated with that.


Now is the time to take action and put everything in place; we can support you at every step


Pharmacy Complete is an RSPH accredited centre and our Health Champion course is compliant with the RSPH 2017 syllabus;  our Leadership course (face-to-face and distance-learning) meets all the requirements of the HLP Quality Criteria.


Check out our HLP Countdown by clicking here


Deborah and Michael have been supporting HLP since its conception through engagement of pharmacy owners, their teams and local and national stakeholders, project management, implementation support, leadership development, Health Champion training, plus assimilating and analysing the evidence.


We are as committed as we were at the very beginning and truly believe in the power of HLPs to improve the public's health. It is the right thing to do for many reasons, but certainly as a foundation for a sustainable future for pharmacy.






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