We are Pharmacy Complete

Mike Holden FRPharmS FRSPH 

Principal Associate


Mike has a passion and extensive track record for innovation in pharmacy and developing the evidence base for pharmacy interventions that improve the public's health and wellbeing.


He is one of the primary drivers behind the development, implementation and leadership of the Healthy Living Pharmacy programme.


Mike has worked in the corporate world, established and run his own independent community pharmacy group, led various pharmacy organisations, and now works internationally as a specialist consultant.


He continues to be an active, challenging and inspiring champion for the pharmacy professions and is a frequent speaker at national and international conferences.

Deborah Evans FRPharmS Managing Director


Deborah has thirty year’s experience within pharmacy (how did that happen?!) and has achieved a lot within

that time, working in almost all pharmacy sectors.

She is known for being tenacious, passionate, committed and  maybe a little bit bossy (when she needs to be!)

She cares immensely about people and quality in all

that she does.


Deborah led the national, award-winning Healthy Living Pharmacy pathfinder work programme, initially project managing the acclaimed Portsmouth HLP pilot and she still advises and informs development of the concept nationally and internationally. Deborah is a recognised pharmacy leader and is an elected member of the English Pharmacy Board of the Royal Pharmaceutical Society. She is never happier than when she connects with patients on a regular basis in her local pharmacy.

Pharmacy Complete is a team of highly experienced and knowledgeable practitioners who all passionately believe that pharmacy has a significant contribution to make.


We have an extensive network of associates and partners who enhance our knowledge and capacity so that we

can make a difference to almost any project in the pharmacy and pharmaceutical industry.


Read what our clients think about us...


Gavin Birchall FRPharmS MA Graphic Design Brand and marketing consultant


Gavin gets excited about helping people and healthcare organisations better understand each other through great

design and targeted marketing. He has experience across community pharmacy, primary care and academia and has

recently spent time building a multiple-award winning pharmacy company. An experienced pharmacist with a Masters in Graphic Design (a strange but very powerful combination), Gavin has a passion for helping the profession and all that

surround it, better present themselves.


Learning and development consultant Julie Bolam


Julie is a highly motivated learning & development professional, experienced in multi-national and not-for-profit

environments with particular expertise in the field of pharmaceutical industry and pharmacy regulated training. Julie

possesses excellent interpersonal and problem solving skills and is experienced in change management, the use

of Lean Sigma tools and always has a process up her sleeve which does the job perfectly.


Indi Mandair MRPharmS Leadership consultant


Indi has over ten year’s experience of pharmacy across all sectors and has a serious (whilst being enthusiastic and

having fun) passion for leadership and empowering individuals and teams to be the best they can be. Indi is an

infectious and highly motivated character and a true believer that pharmacists can make a real difference to the

healthcare world not just the pharmacy world.


 Market research consultant Gill Hiom


Gill is an outstanding market research professional specialising in medical, pharmaceutical and pharmacy research,

particularly assimilating qualitative insights. She is a member of the British Healthcare Business Intelligence Association

and has a lovely calm and engaging way which gets the best from people.


Ziba Rajaei-Dehkordi MRPharmS Healthcare consultant


Ziba’s experience and knowledge crosses primary, secondary and community pharmacy and she has led development

of professional services from design to implementation in the UK and internationally. Ziba is a creative, solution-driven professional consultant with great drive, an insatiable appetite for success and an equal amount of enthusiasm and vision.


 Medical writer and veterinary pharmacy specialist Andrea Tarr MRPharmS


Andrea worked as editor for 20 years on the Drug and Therapeutics Bulletin and loves making sense of

complicated information, being skilled in critical appraisal of evidence, integrating different types of evidence with

clinicians' views, and in communicating information in a succinct and practical way. She is now a leading source of

independent information on veterinary medicines.


Sara Mudhar MRPharmS FRSPH Public health skills specialist


Sara is a pharmacist with over twenty years experience in community pharmacy, primary care and the commercial sector. Most recently she has worked developing and delivering training, particularly in health improvement and behavioural change. Sara is passionate about community pharmacy and the contribution community pharmacy can make to the national public health agenda. She is also a qualified florist, specialising in weddings and events.


Public health practitioner and project manager Michelle Dyoss


Michelle is passionate about supporting individuals and communities to make a change. She has experience

in community and hospital pharmacy, public health and primary care. Michelle has successfully developed,

promoted and implemented a number of public health services and campaigns. In her 'spare' time she likes

to spend time with her daughters and 8 pets!

Deboarh Evans, Managing Director, Pharmacy Complete
Mike Holden, Principal Consultant, Pharmacy Complete






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