2020 was probably the most challenging year that community pharmacy has ever faced, certainly in our professional memory. A combination of the ongoing funding cuts and the COVID-19 pandemic has been a perfect storm for pharmacy owners, pharmacists and their teams. Yet those same people have been magnificent in their response, putting their patients and their communities before themselves. The COVID-19 pandemic has changed the way we all think and act and it has accelerated changes in consumer … [Read more...] about A new year, a new resolve