Pharmacy Complete® is a registered trading name of The Tipping Point Ltd.
We are a team of highly experienced and knowledgeable people who all passionately believe that pharmacy has a significant contribution to make to the health and wellbeing of the population.
We have an extensive network of associates and partners who augment our capability and capacity so that we can make a difference to almost any project in pharmacy and the pharmaceutical industry.
Deborah Evans
FFRPS FRPharmS FRSPH
Managing Director
Deborah has thirty year’s experience within pharmacy and is a recognised pharmacy leader. She is known for being tenacious, passionate, committed and results-orientated. She cares immensely about people and quality in all that she does and continues to keep relevant by working with patients on a regular basis in a local GP pharmacy.
Deborah led the national, award-winning Healthy Living Pharmacy pathfinder work programme, initially project managing the acclaimed Portsmouth HLP pilot. Deborah completed a term as an elected member of the English Pharmacy Board of the Royal Pharmaceutical Society of which she is a Fellow, and has now qualified as a Mental Health First Aid trainer.
Determined to effect change in her profession, Deborah is calling for more women in senior positions in pharmacy and is founder of the highly successful Women in Pharmacy Facebook group with over 7,000 members.
Michael Holden
FRPharmS FRSPH
Associate Director
Mike has a passion and an extensive track record for innovation in pharmacy whilst developing the evidence base for pharmacy interventions that improve the public's health and wellbeing.
Mike has worked in the corporate pharmacy world, established his own independent community pharmacy group, led a Local Pharmaceutical Committee in Hampshire where many service innovations, including the Healthy Living Pharmacy initiative, began and was Chief Executive of the National Pharmacy Association for four years. He now engages at all levels with community pharmacy, the wider NHS and Government bodies, and industry as a consultant and trainer to support the required transformation.
Mike continues to be a very active but also challenging champion for the pharmacy professions and is a frequent speaker at national and international conferences.
Dr Felicity Mitchell
MRPharmS
Clinical Pharmacy Consultant
Felicity is a pharmacist with many years experience working in both clinical practice and healthcare research. From her roles across primary care, secondary care, pharmacovigilance and regulation, she has gained a deep understanding of medicines use, the pharmacy sector and, importantly, the wider health and social care landscape in which it operates.
Felicity has a long-standing passion for quality improvement through collaborative working, and has a particular interest in the current healthcare transformations enabled through personalised medicine and digital technologies.
Gavin Birchall
FRPharmS MA Graphic Design
Brand and marketing consultant
Gavin gets excited about helping people and healthcare organisations better understand each other through great design and targeted marketing. He has experience across community pharmacy, primary care and academia and has recently spent time building a multiple-award winning pharmacy company. An experienced pharmacist with a Masters in Graphic Design (a strange but very powerful combination), Gavin has a passion for helping the profession and all that surround it, better present themselves.
Gill Hiom
Market research consultant
Gill is an outstanding market research professional specialising in medical, pharmaceutical and pharmacy research, particularly assimilating qualitative insights. She is a member of the British Healthcare Business Intelligence Association and has a lovely calm and engaging way which gets the best from people.
Andrea Tarr
MRPharmS
Medical writer and veterinary pharmacy specialist
Andrea worked as editor for 20 years on the Drug and Therapeutics Bulletin and loves making sense of complicated information, being skilled in critical appraisal of evidence, integrating different types of evidence with clinicians' views, and in communicating information in a succinct and practical way. She is now a leading source of independent information on veterinary medicines.