• Skip to main content
  • Skip to footer
  • Register
  • Resources
  • Partners
  • My account

Pharmacy Complete

  • Consultancy
  • Training
  • HLP
  • Viewpoint

Health Champions

18/06/2019 By Michael Holden Leave a Comment

Skin health during the menopause

In her latest blog on skin health, Deborah Evans highlights key issues for women during the menopause and how community pharmacy teams can support them:

  • How and why a woman’s skin can be affected during menopause
  • Practical tips to help women care for their skin
  • The conditions that mature skin can be prone to

Read Deborah’s blog here.

Filed Under: Media Tagged With: Community pharmacy, Health Champions, Healthy Living Pharmacy, HLP, Skin health

10/06/2019 By Michael Holden Leave a Comment

Training on the management of patients with dry skin

New FREE e-module

Management of Patients with Dry Skin

The new CPD-accredited online training module, developed alongside leading Dermatologist Dr Justine Hextall and Deborah Evans, Pharmacist and Managing Director of Pharmacy Complete, is designed to help pharmacy staff and other primary healthcare professionals develop their knowledge of dry skin and associated dry skin conditions.

Upon completion of the module, you should have:

  • Updated your knowledge on the anatomy of the skin and dry skin formation.
  • Bettered your understanding of common dry skin causes and symptoms, as well as how to identify it.
  • Increased your awareness and clinical confidence on how to manage patients with dry skin and offer practical advice for self-care at home.
  • A sound understanding of the business opportunity that the skincare category presents, including how it can help to improve revenue and profitability

Take the training by clicking here

Filed Under: Media Tagged With: Community pharmacy, Health Champions, Healthy Living Pharmacy, HLP, Self care, Skin health

08/05/2019 By Michael Holden Leave a Comment

Managing dry skin patients in pharmacy

In her latest blog for Bio-Oil, Deborah Evans, Co-founder of Pharmacy Complete, explains what is behind the dry skin that so many people experience and offers her advice for pharmacy staff on how best to support patients.

Read Deborah’s blog here to better understand:

  • The causes of dry skin
  • How to identify dry skin
  • How to treat dry skin
  • How to support patients
  • Practical tips to help care for dry skin

Filed Under: Media Tagged With: Community pharmacy, Dry skin, Health Champions, Healthy Living Pharmacy, HLP, Pharmacist, Pharmacy

19/10/2018 By Michael Holden Leave a Comment

HLP – more than a tick box exercise

When we first developed the concept of Healthy Living Pharmacy (HLP) and evolved the quality criteria there was no Quality Payment Scheme (QPS). Pharmacy contractors and local commissioners chose to invest the time and energy because they saw it as the right thing to do.

HLP’s roots are in change management and organisational development – developing workforce capability, ensuring premises and facilities are fit for purpose and engaging with the community to deliver consistent high quality health and wellbeing services alongside the provision of our core pharmaceutical care services.

When QPS came into the contractual funding as a public health quality mark it was inevitable that some would treat it as a tick box exercise, opting for the cheapest possible solution such as online training to meet the criteria without considering or understanding the benefits it could bring to their business or the local population.

Developing any business requires creating and sharing a vision, taking your team with you through effective leadership, engagement and empowerment, understanding local needs and aligning a business plan to those needs.

The true benefits can only be realised if the action plan to implement and build on the foundations of HLP is joined up and reaches into the hearts and minds of the whole pharmacy team to achieve the required changes in behaviours. Only then can we live and breathe the HLP ethos and make every contact count for a healthier future.

So when looking at you business and the challenges you face, please consider carefully whether you are just ticking a box with HLP or whether you really want to transform your pharmacy business to become one that is fit for the future by taking the right approach and working with the right people to help you get there.

Filed Under: Healthy Living Pharmacy News, Media, Viewpoint Tagged With: Community pharmacy, Future of pharmacy, Health Champions, Healthy Living Pharmacy, HLP, Pharmacy Future, Quality Criteria, Quality Payments

29/09/2018 By Michael Holden Leave a Comment

Quality Payment Scheme 2018/19

The criteria for the second half of the 2018/19 Quality Payment Scheme have been announced with some changes to both the Gateway and the Quality criteria. The review point for this period will be February 15, 2019.

We are pleased to see that Healthy Living Pharmacy has been retained with an additional public health capability requirement for the pharmacy team to have completed child oral health training in advance of a planned health campaign on this important topic in 2019.

In addition there is a greater focus on patient safety with three criteria covering incident reporting, risk management and an NSAID and gastro-protection audit. There is also an additional element in the clinical effectiveness criteria linked to the provision of a spacer device for all children aged 5-15 years prescribed an inhaled corticosteroid.

You can find a summary of the new scheme requirements in our updated Quality Payments Quick Guide.

Pharmacy Complete have a complete package of support to become and maintain the HLP quality mark. We can also help you build on this foundation through additional team development, leadership and business development programmes.

If we can help you, please connect with us.

Filed Under: Healthy Living Pharmacy News, Viewpoint Tagged With: Health Champions, Healthy Living Pharmacy, HLP, Prevention, Public Health, QPS, Quality Criteria, Quality Payments

  • Go to page 1
  • Go to page 2
  • Go to page 3
  • Go to Next Page »

Footer

Company

  • Who we are
  • Testimonials

Connect

07774 156661
connect@pharmacycomplete.org

Social

  • LinkedIn
  • Twitter

Terms and conditions | Privacy policy | Cookie policy | Codes of practice | Insurance
Copyright © 2023 Pharmacy Complete ® 2016 - 2019 | Registered number: 05141768
Designed and developed by DOSE Design and Marketing