In her latest blog for Bio-Oil, Deborah Evans, Co-founder of Pharmacy Complete, explains what is behind the dry skin that so many people experience and offers her advice for pharmacy staff on how best to support patients. Read Deborah's blog here to better understand: The causes of dry skin How to identify dry skin How to treat dry skin How to support patients Practical tips to help care for dry skin … [Read more...] about Managing dry skin patients in pharmacy
Pharmacist
Saving lives
A patient came into the pharmacy to thank me. Nothing unusual in that although infrequent, our customers are generally very grateful for the support we give them across a range of issues - their medicines, general health and wellbeing. On this occasion though, the thank you will be remembered for the rest of my career. The gentleman came in specifically to thank me for saving his father's life. I remembered him clearly - he had come in on a Saturday morning wanting to speak to the … [Read more...] about Saving lives
Hidden value
I was in Practice on Saturday - working for an independent community pharmacy owned by the adjacent GP practice. As frequently happens, we received a call from a young woman (late 20′s) who wanted to speak to the pharmacist. This case highlights just how much value pharmacists add to the health system but goes completely unnoticed by those who hold the purse-strings. She explained she had Lupus and had been late requesting a flu vaccination. She was visiting her mother from the North West … [Read more...] about Hidden value